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Type: Artigo de periódico
Title: Post-visit At Ophthalmology Emergency Service: Frequency And Perception Of The Doctors On Duty And Users [pós-consulta Em Serviço De Emergência Oftalmológica: Frequência E Percepção Dos Plantonistas E Usuários]
Author: Carvalho R.S.
Kara-Jose N.
Kara-Junior N.
Abstract: Purpose: To check the occurrence of post-visit, the patient's understanding and the assessments of the doctor on duty about the efficacy of the process, at the ophthalmology emergency sector. Methods: It was conducted a transversal, analytical research among doctors on duty and patients being seen consecutively in the ophthalmology emergency sector of Hospital das Clínicas da Universidade de São Paulo. Results: The sample was made of 28 doctors on duty and 561 patients, 51.3% male and 48.7% female, with a mean age of 39.8 years old. From 34.1% of the patients who were previously seen by other sectors, 8.4% looked for two services and 5.7% three or more services. In the previous visits, 56.9% of the patients mentioned that they did not receive any explanation about their diagnostic. From the patients seen at Hospital das Clínicas, Faculdade de Medicina da Universidade de São Paulo - FMUSP, 95.1% mentioned that the ophthalmologists explained the diagnostic and from those 84.0% understood what was explained. Among 40.4% of the patients who received medicine prescriptions in the previous services, 85.5% mentioned that they received explanation about its use and 82.9% followed the orientation. At Hospital das Clínicas - FMUSP 95.0% of the patients understood how and why to use the medicine. At the ophthalmologists point of view, more than 90.0% of the patients understood the diagnostic and the prescribed treatment. Conclusion: According to this research, for most of the patients, it was provided post-visit orientation and patients' understanding about the disease and the treatments proposed.
Rights: aberto
Identifier DOI: 10.1590/S0004-27492010000500007
Date Issue: 2010
Appears in Collections:Unicamp - Artigos e Outros Documentos

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