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Type: Artigo de periódico
Title: Evaluation Of Job Satisfaction Of Employees Of A Public Hospital Care Recognized Effectiveness
Author: Machado M.C.
Silvestre R.C.
Kara-Jose N.
Kara-Junior N.
Abstract: Objective: To evaluate job satisfaction of non-medical professionals in order to identify potential service failures and propose changes for improvements. Methods: A cross-sectional, descriptive study of 14 employees in the Ophthalmologic Center Divinolândia Regional Hospital in São Paulo state. Was used as a research tool, a self-administered questionnaire developed by the authors. The collected data were tabulated and presented in tables. Results: Reported great satisfaction with the work performed (71,4%). The factor that most pleased the employees in the workplace was the good relationship with colleagues (35.6 %). Considered as great the relationship with the medical staff and the patients (71,4%). Mentioned as the most unpleasant factor in the workplace, the fact that the physical space is very small (35.7%). Most employees (64.3 %) worked in the institution for more than 10 years. Conclusion: We found a high satisfactory degree of employee satisfaction with the institution, with medical staff and patients.
Editor: Sociedade Brasileira de Oftalmologia
Rights: aberto
Identifier DOI: 10.5935/0034-7280.20140032
Date Issue: 2014
Appears in Collections:Unicamp - Artigos e Outros Documentos

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