Please use this identifier to cite or link to this item: http://repositorio.unicamp.br/jspui/handle/REPOSIP/62120
Type: Artigo de periódico
Title: Norms-based simulation for personalized service provision
Author: Bonacin, R
Baranauskas, MCC
Liu, KC
Sun, LL
Abstract: User interfaces have the primary role of enabling access to information meeting individual users' needs. However, the user-systems interaction is still rigid, especially in support of complex environments where various types of users are involved. Among the approaches for improving user interface agility, we present a normative approach to the design interfaces of web applications, which allow delivering users personalized services according to parameters extracted from the simulation of norms in the social context. A case study in an e-Government context is used to illustrate the implications of the approach.
Subject: norms
personalized service provision
social simulation
Country: Alemanha
Editor: Walter De Gruyter & Co
Rights: embargo
Identifier DOI: 10.1515/semi.2009.055
Date Issue: 2009
Appears in Collections:Unicamp - Artigos e Outros Documentos

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