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Type: Artigo
Title: Carving out new business models in a small company through contextual ambidexterity : the case of a sustainable company
Author: Minatogawa, Vinicius
Franco, Matheus
Durán, Orlando
Quadros, Ruy
Holgado, Maria
Batocchio, Antonio
Abstract: Business model innovation (BMI) and organizational ambidexterity have been pointed out as mechanisms for companies achieving sustainability. However, especially considering small and medium enterprises (SMEs), there is a lack of studies demonstrating how to combine these mechanisms. Tackling such a gap, this study seeks to understand how SMEs can ambidextrously manage BMI. Our aim is to provide a practical artifact, accessible to SMEs, to operationalize BMI through organizational ambidexterity. To this end, we conducted our study under the design science research to, first, build an artifact for operationalizing contextual ambidexterity for business model innovation. Then, we used an in-depth case study with a vegan fashion small e-commerce to evaluate the practical outcomes of the artifact. Our findings show that the company improves its business model while, at the same time, designs a new business model and monetizes it. Thus, our approach was able to take the first steps in the direction of operationalizing contextual ambidexterity for business model innovation in small and medium enterprises, democratizing the concept. We contribute to theory by connecting different literature strands and to practice by creating an artifact to assist management
Subject: Sustentabilidade
Country: Suíça
Editor: MDPI
Rights: Aberto
Identifier DOI: 10.3390/su12062337
Date Issue: 2020
Appears in Collections:IG - Artigos e Outros Documentos
FEM - Artigos e Outros Documentos

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