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|Title:||Evaluating the user experience: a study on children’s interaction with socio-enactive artifacts in a hospital context|
da Silva, J.V.
|Abstract:||Digital technologies are currently present in many areas of our lives and are used for various purposes. The omnipresent technology scene through ubiquitous and pervasive technologies has brought new forms of interaction. These interactions have become spontaneous and natural, in the sense of being infiltrated in the physical landscape. Considering the new forms of interaction, we believe that quantitative measures mainly those related to pre-defined tasks are not enough to evaluate the current technological contexts. User eXperience (UX) brings with it new perspectives for evaluation and is now widely recognized as an aspect to be considered and understood in the creation of interactive technologies. In this study, we evaluated the UX of children aged 7 to 12 years old who undergo treatment at the Sobrapar Hospital (Brazilian Society for Research and Assistance for Craniofacial Rehabilitation). Two workshops were carried out with the inclusion of plush animals with ubiquitous and pervasive characteristics in a socio-enactive scenario. The results showed that adapted methods were able to capture essential aspects of children’s experience, such as emotions. In addition, the use of drawings for data collection was also useful, since the drawings represent greater spontaneity on the part of the children, validating the emotional responses given by the children through the Emoti-SAM and the Laddering interview. The triangulation of the data analyzed with the different methods was effective for the evaluation of children’s UX.|
|Appears in Collections:||IC - Artigos e Outros Documentos|
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