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dc.typeArtigo de eventopt_BR
dc.titleAnalysing Communication In The Context Of A Software Production Organisationpt_BR
dc.contributor.authorBaranauskas M.C.C.pt_BR
dc.contributor.authorSalles J.P.pt_BR
dc.contributor.authorLiu K.pt_BR
unicamp.authorBaranauskas, M.C.C., Institute of Computing, State University of Campinas, Unicamp, Cx Postal 6176Campinas, SP, Brazil, Department of Computer Science, University of Reading, United Kingdompt_BR, J.P., Computer Science Department, Federal University of Minas Gerais, UFMGBelo Horizonte, MG, Brazilpt, K., Department of Computer Science, University of Reading, United Kingdompt
dc.description.abstractWhile quality has been widely stressed in literature as a goal of the software design methodologies, quality as a result of the interaction among the actors involved in the design and development processes has not received the same attention. This work aims to investigate the software production process by addressing the communication among work groups in the organisation. Our focus is on understanding the communication process that takes place among the groups, considering that the computational artefact emerges as a result of the communicational acts issued between people with different roles in the process. We base our understanding of communication in semiotic foundations, to propose a framework for analysing communication in the whole process of system design and development. The design process of a real organisation that produces commercial software illustrates our main ideas.en
dc.relation.ispartofICEIS 2002 - Proceedings of the 4th International Conference on Enterprise Information Systemspt_BR
dc.publisherICEIS Presspt_BR
dc.identifier.citationIceis 2002 - Proceedings Of The 4th International Conference On Enterprise Information Systems. Iceis Press, v. 2, n. , p. 562 - 569, 2002.pt_BR
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dc.description.provenanceMade available in DSpace on 2015-11-26T15:37:22Z (GMT). No. of bitstreams: 2 2-s2.0-84908867747.pdf: 200109 bytes, checksum: d146494b91905040a3cd69536ac3b8fb (MD5) 2-s2.0-84908867747.pdf.txt: 37762 bytes, checksum: 71585e01ab380c58da9ac7125b340ad9 (MD5) Previous issue date: 2002en
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